Cultural Liaison

PURPOSE OF THE POSITION

The Cultural Liaison will play a key role in advancing Radiance Family Society’s Diversity, Equity, and Inclusion (DEI) initiatives by building bridges between the organization and diverse cultural communities. This position will serve as a trusted advisor and connector, ensuring that programs, services, and communications are inclusive, culturally responsive, and reflective of the communities Radiance serves.

WHAT YOU WILL BE ACCOUNTABLE FOR

• Act as a bridge between Radiance and culturally diverse communities, fostering mutual understanding, trust, and collaboration.

• Build and maintain strong partnerships with community leaders, elders, cultural associations, and service providers.

• Promote Radiance’s programs and initiatives in culturally appropriate ways, ensuring accessibility and relevance.

• Provide guidance to staff and leadership on cultural protocols, traditions, and sensitivities.

• Support the development and delivery of cultural awareness training for staff, volunteers, and stakeholders.

• Identify opportunities for cultural learning and integration into organizational practices.

• Collaborate with program teams to ensure services are tailored to meet the needs of diverse populations.

• Contribute to the co-design of culturally responsive programming that aligns with Radiance’s DEI goals.

• Provide input into policies, procedures, and communication strategies to ensure cultural inclusivity.

• Advocate for equitable access to services for marginalized and newcomer communities.

• Represent Radiance at cultural events, community meetings, and stakeholder forums.

• Elevate the voices and perspectives of underrepresented groups in decision-making processes.

• Other additional duties assigned.

QUALIFICATIONS AND SKILLS REQUIRED

• Post-secondary education in related field.

• Strong knowledge of cultural diversity, equity, and inclusion practices.

• Lived experience and/or deep familiarity with immigrant, refugee, or ethnocultural communities.

• Excellent interpersonal, facilitation, and communication skills across diverse audiences.

• Ability to build trust, navigate sensitive topics, and mediate cross-cultural misunderstandings.

• Fluency in more than one language is considered a strong asset.

• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Teams

HOW YOU WORK

• Your smile brightens the room when you walk in, and individuals are drawn to your friendly, safe demeanor.

• Ability to work independently and within a team to collaborate, solve problems, and bounce ideas off each other.

• You uphold a high level of integrity, accountability, confidentiality and ethics and can be relied on to do what is right.

• You enjoy supporting others to be successful and you use your strong interpersonal skills to build trusted relationships.

• You understand and demonstrate that documentation, reporting, organization, and reliability are critical.

• You thrive in an ever-changing environment and enjoy the fact that each day looks different from the rest.

• Ability to effectively establish and maintain cooperative working relationships within a faith-based diverse multicultural workplace.

• Demonstrates sound judgment, professional boundaries, and a commitment to respectful, inclusive communication.

JOB REQUIREMENTS

•Clear Police Security Check & Vulnerable Sector Check maintained.

•Ensure all agency required trainings are maintained.

•Standing, bending, crouching, and lifting required.