Customer Service Representative - Order desk

Who we are? Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products. Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers. Our team – 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders. How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years! Richelieu Hardware is looking for an Order Desk employee for a temporary full-time position to cover a maternity leave (around 12 months) at our Pleasant Side, Saskatoon, SK location. More specifically, the main responsibilities of the position are to:

• Helping walk-in customers.
• Answering customer phone calls, emails, and faxes.
• Entering customer orders and credits accurately and promptly.
• Take on a variety of duties for the efficiency of the branch.

Requirements :

• High School Diploma.
• Customer Service Experience.
• Good computer skills and typing speed.
• Able to multi-task and keep organized.
• Monday to Friday 8:00 to 4:30 regular shift.

The Ideal Candidate Is a Person Who…

• Is enthusiastic and self-motivated
• Able to work as a team.
• Able to work in what can be a fast-paced environment.
• Capable of problem solving.

What We Offer

• A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

Are you interested in this position? We invite you to visit our corporate website athttps://www.richelieu.com/emploisto submit your We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process. Note that the masculine is only used to lighten the text.