Technical Support Specialist, Qualico

Title: Technical Support Specialist Location: One Dr. David Friesen Drive, Winnipeg with some travel to offsite locations At Qualico, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts. Job Overview Reporting to the Technical Support Manager, as the Technical Support Specialist you will provide computer related technical support. You also install, maintain and troubleshoot computer and telecommunication equipment, applications and software. Your Day-to-day Responsibilities Will Include

• Acting as the primary point of contact for end users and ensuring delivery of excellent service.
• Responding to service tickets and resolving software and hardware operational issues. Providing support services to the regional office, remote offices and show homes.
• Imaging and installing user workstations and ensuring correct installation of cables, operating systems and appropriate software.
• Providing training to end users on computer usage, software, telephone system and IT policies.
• Monitoring the daily performance of computer systems. Managing all assigned projects according to prescribed budgets and schedules.
• Contributing to technology planning through ongoing research, analysis and evaluation of software and/or hardware to recommend improvements or upgrades.

As our ideal candidate, you are…

• Organized; you effectively manage your time while balancing multiple priorities.
• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Detail oriented; you focus on detailed accuracy when dealing with a high volume of work.
• A team player; you contribute as a team member and share equally in the exchange of ideas, concepts and process outcomes.

Essential Requirements

• Advanced knowledge of IT applications, processes, software and equipment.
• Minimum 3 years of IT support experience.
• Valid driver’s licence and access to reliable vehicle.
• Satisfactory verification of criminal record check.
• Physically able to lift, carry, push or pull object weighing more than 20 lbs.

Preferred Qualifications

• Degree or Diploma in Information Technology, or equivalent education is preferred.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Taking responsibility for the outcomes of decisions and actions.

Work Conditions You primarily work in an office setting during regular business hours. Regular travel to off-site locations, showhomes or other offices is required. Overtime and/or work outside of normal hours may occasionally be required. About Us Qualico is a fully integrated real estate development company with offices in Winnipeg, Calgary, Edmonton, Vancouver, Regina, Saskatoon, Austin and Dallas-Fort Worth, Texas. Since its inception in 1951, the company’s activities span the entire real estate spectrum and include residential land acquisition and development, single-family and multi-family home divisions, commercial and industrial development, property management, concrete ready mix, building supply and manufacturing divisions. To learn more, click here . Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reason to come to work every day. Closing Date: May 12, 2026