Director, Operations & Procurement, Consulting (Bilingual FR/EN)

Line of Service Advisory

Industry/Sector Not Applicable

Specialism Operations Strategy

Management Level Director

Job Description & Summary At PwC, our Operations & Procurement consulting practice partners with clients across industries to transform core operating models, end‑to‑end supply chains, and asset‑intensive operations—driving productivity, resilience, safety, and sustainable performance. We deliver integrated, technology‑enabled advisory and transformation services spanning operations strategy, intelligent maintenance, autonomous and remote operations, connected supply chains, smart logistics and warehousing, materials optimization, operating model redesign, and digital enablement. As a Director, Operations & Procurement Consulting, you will play a senior leadership role in shaping and delivering large‑scale operational and supply‑chain transformations. You will serve as a trusted advisor to C‑suite and senior executives, lead complex multi‑year programs, contribute to go‑to‑market strategy, and grow PwC’s operations and procurement offerings in Québec and Canada. The Opportunity:   As a Director, Operations & Procurement, Consulting, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: 

• Lead and oversee large, complex Operations and Supply Chain transformation programs across asset‑intensive and service‑based industries, integrating strategy, operating model design, digital enablement, and execution at scale. 
• Demonstrate agility and resilience in managing dynamic projects by adapting swiftly to changing client needs, shifting priorities, and emerging challenges, guaranteeing successful delivery. 
• Serve as a senior trusted advisor to executive client stakeholders, guiding major initiatives in operations excellence, intelligent maintenance, field operations, logistics, warehousing, and supply chain resilience with measurable business impact. 
• Direct end‑to‑end diagnostics and value‑creation assessments, including operations strategy, asset performance, network and footprint optimization, materials and inventory management, and performance management models. 
• Champion advanced Operations offerings, including intelligent and predictive maintenance, safe and enabled field worker, autonomous and remote operations, and digital aftermarket services. 
• Lead Supply Chain transformation initiatives, including connected supply chains, S&OP / IBP, smart warehousing, smart logistics, materials management optimization, and end‑to‑end visibility enabled by analytics and digital platforms. 
• Oversee operating model and process redesign across operations and supply chain functions, embedding governance, performance management, and change management to drive sustainable adoption. 
• Integrate procurement strategically within broader operations and supply chain transformations (e.g., materials strategy, supplier collaboration, contract and cost optimization), rather than as a standalone capability. 
• Lead, mentor, and inspire multi-disciplinary teams (both PwC and client), ensuring high-quality, timely deliverables, continuous improvement, and effective collaboration within a complex, matrixed organization across industries and geographies. 
• Manage engagement financials, risk, and resource allocation to deliver projects on time and within budget while meeting and exceeding client expectations; build and sustain trusted advisor relationships with senior leaders, identifying growth and expansion opportunities for PwC. 
• Contribute thought leadership, lead sales and business development—including identifying and pursuing new client opportunities, developing proposals, and expanding PwC’s footprint—and foster a culture of learning, inclusion, and professional growth through coaching, recruitment, and active participation in firm initiatives, with flexibility to travel up to 70% to meet client needs. 

​ What You'll Bring:  Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

• Bachelor's degree in supply chain, Business, or a related field; advanced degrees such as an MBA are a strong asset. 
• 10-15+ years of progressive experience in management consulting or leadership roles within operations, supply chain, or procurement, overseeing large-scale transformations in core operations, supply chain strategy, and procurement. 
• Expertise in asset-intensive industry operations, including asset lifecycle management, capital planning, maintenance strategies (preventive, predictive, reliability-centered), and spare parts optimization, as well as improving asset availability through condition monitoring, IoT, digital twins, and predictive analytics. 
• Proven ability to lead end-to-end supply chain strategy and network design, including demand forecasting, S&OP integration, inventory management and optimization, distribution and logistics planning, and operations strategy for efficient distribution center performance. 
• Experience in digital enablement and analytics for operations and supply chain, leveraging ERP, TMS, WMS, APS platforms, dashboards, and predictive analytics to drive visibility, automation, and data-driven decisions; familiarity with major warehouse management and ERP systems, and experience with system integrations and go-live transitions. 
• Working knowledge of procurement transformation, including operating model integration, category strategy, supplier collaboration, and cost optimization—within broader operations and supply‑chain initiatives. 
• Proven ability to operate as a trusted advisor to executives, shaping business strategy, securing buy-in for complex changes, and demonstrating agility and resilience to manage dynamic projects and shifting priorities. 
• Expert application of agile methodologies and process optimization techniques, including leading value-stream mapping, process redesign workshops, and implementing operating models, governance frameworks, and risk mitigation strategies across procurement and supply chain functions. 
• Exceptional client engagement and stakeholder management skills; capable of leading multifaceted workstreams and multi-disciplinary teams, with advanced analytical, modeling, and data-driven decision-making abilities; proficiency with Excel, Power BI/Tableau, Alteryx, SQL, and Python. 
• Proven sales and business development expertise, including client relationship management, opportunity identification, proposal development, driving revenue growth, strong leadership, collaborative mindset, professional integrity, commitment to mentoring and developing others, full professional fluency in English and French, and willingness to travel extensively as required. 
• The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada 
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer 

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.  The salary range for this position is $177,100 - $227,100. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements.  We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package. Why you’ll love PwC  We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc  PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. 

Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research {+ 30 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process. The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).