Content Creator

The OpportunityPLATO is one of Canada's leading software testing services firms, driven by the mission of building a stronger, more inclusive technology workforce. While we are proudly Indigenous-led and committed to creating opportunities for First Nations, Métis, and Inuit communities, our team reflects the rich diversity of Canada. We welcome talented individuals from all backgrounds who share our passion for quality and excellence in software testing.At PLATO, we believe that better software leads to a better world. Our software testing specialists come together with a shared commitment to delivering exceptional results for our clients while building strong, resilient communities. We have established offices in Fredericton, Ottawa/Gatineau, Sault Ste. Marie, Regina, Calgary, Vancouver, and Victoria, including locations near Indigenous communities.By bringing together people from diverse perspectives, experiences, and communities, we ensure innovation, collaboration, and the highest standards in software quality assurance.We are seeking a Content Designer to support a social services transformation initiative. This contract role will contribute to the delivery of high-quality content design for digital product features, ensuring clear, consistent, and accessible employee- and client-facing content. The successful candidate will work closely with research, design, and delivery teams within an agile product environment.**This is a remote contract position from April to December 2026 and will require candidates to obtain a Reliability level Government of Canada security clearance.**Responsibilities

• Design and deliver content for digital product features as part of a cross-functional agile product team.
• Support content design and copywriting efforts across employee- and/or client-facing services.
• Ensure content aligns with correct business terminology and adheres to established organizational standards, guidelines, and accessibility requirements.
• Collaborate with research and design teams to apply user-centred content design practices.
• Follow and contribute to established content design standards and patterns.
• Focus on content re-use and delivery accelerators to support on-time product delivery.
• Coordinate content translation activities to ensure delivery in both official languages (English and French).
• Participate in agile ceremonies and work iteratively to support product outcomes.

Qualifications

• Experience in content design, copywriting, or related transferable skills (such as communications, UX writing, or digital content development).
• Ability to create clear, concise, and user-focused content.
• Experience working within agile or multidisciplinary teams.
• Strong attention to detail and ability to follow established standards and guidelines.
• Excellent collaboration and communication skills.

Nice-to-Have Qualifications

• French language capability (written and verbal).
• Experience working in government, public sector, or social services environments.
• Familiarity with accessibility standards and inclusive content practices.

Core SkillsAgile MethodologiesBilingual English-FrenchCommunication SkillsContent DesignPLATOWho We Are PLATO is a software testing and technology services company trusted by clients around the world.In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997, we have been helping organizations all over the world reach their quality objectives by delivering scalable, proven, quality-centric managed services. Companies such as Apple, Suncor, TD Bank, Medavie, BCLC, LinkedIn, Boeing, and many others have gained considerable advantage from our Quality Assurance (QA), Testing, and eLearning expertise and experience.We deliver specialized QA services to our clients with the goal of helping them increase profitability, boost customer satisfaction, manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions, designed to generate increased efficiencies, competitive advantage, and market share for our clients.We will send you an email reminder to with a link to this job.