UNIX Midrange Support Specialist
Work Location: Onsite at Regina Saskatchewan
1-5 years of experience
Position Overview
The UNIX Midrange Support Specialist is responsible for the day-to-day administration, management, monitoring, and support of UNIX and midrange server environments, ensuring security, availability, performance, and reliability.
Key Responsibilities
- Administer, monitor, and maintain UNIX/AIX and Linux server environments to ensure high availability and performance.
- Provide Tier 2 technical support, including incident and problem management, troubleshooting, escalation, and resolution in accordance with ITIL practices.
- Manage server backups, recovery, disaster recovery, and high-availability services.
- Monitor system capacity, performance, CPU, memory, LPARs, disk space, and storage utilization; identify and resolve potential issues.
- Manage Direct Access Storage (DASD), including storage allocation, capacity planning, data movement, mirroring, backup, and recovery.
- Install, configure, patch, upgrade, and maintain operating systems, system software, tools, and firmware.
- Monitor and maintain data centre infrastructure, including rack space, power, UPS, cooling, cabling, network connectivity, and physical security.
- Administer system security, user accounts, access controls, passwords, encryption, audit logs, and security monitoring in accordance with organizational policies.
- Support hardware maintenance, server rebuilds, console monitoring, and scheduled maintenance activities.
- Coordinate with internal teams, vendors, and business stakeholders to resolve operational issues and support infrastructure projects.
- Prepare and maintain technical documentation, asset inventories, capacity reports, performance reports, and service-level reports.
- Support service-level management, operational planning, and continuous improvement initiatives.
- Provide occasional after-hours support as required in a 24/7 operational environment.
Technical Environment
- UNIX / IBM AIX (approximately 90 LPARS)
- Linux Red Hat (approximately 20 installations)
- VAX DCL
- Veritas NetBackup
- Oracle and Oracle Operational DBA
- Nagios
- SAP and related infrastructure environments
Qualifications & Experience
- Degree in Computer Engineering, Computer Science, or equivalent practical experience.
- Strong experience administering and supporting UNIX/AIX and Linux environments.
- Experience with server monitoring, performance tuning, capacity planning, backup and recovery, and storage management.
- Knowledge of data centre operations, hardware maintenance, and infrastructure security.
- Experience with ITIL-based incident and problem management.
- ITIL certification (Foundation or Service Manager) is preferred.
- Demonstrated commitment to continuous improvement.