Customer Success Services Sales Representative

Job Description Oracle Customer Success Services (CSS) helps customers maximizing their investments in Oracle Cloud, Database, Applications, and Hardware products including Engineered Systems. CSS assists clients to transforming and evolving their business by leveraging our network of Cloud Data Centers, technical and functional specialists, leaders, engineers and services infrastructure. As part of an entrepreneurial team, you will help shape the future of businesses using Oracle technology with Cloud at Customer, IaaS, PaaS, and SaaS and AI services. CSS enables Oracle’s client's journey to the Cloud while preserving their existing investment. Oracle Services provide technical and functional expertise to customers which includes: Systems Optimization, Expert Support, Transition Support, Mission Critical Support, Managed Application and Help Desk, Managed Database and Platform as well as Security Support Services on Customer Premises, Private Cloud, Cloud at Customer or Public Cloud. As a Field Sales Representative, you will introduce our broad services portfolio for the Quebec region. You will handle complex customer and stakeholder relationships while leveraging strong communication skills to align yourself with the broader Oracle Account product sales teams. You advocate the innovative power of our services to provide operational IT Management solutions to provide rapid proactive and reactive response support. ACS makes organizations more productive, mitigates risk and maximizes our clients IT Investment by enabling innovation. As a Field Services Sales Representative, you will:

• Build and maintain executive relationships with customers, influence long-term strategic direction, and act as a trusted advisor.
• Lead account services strategy in generating and developing business growth opportunities, working collaboratively with product sales teams across various product pillars to maximize business results with clients.
• Drive business development, forecast accurately and achieve strategic goals by assisting customers through the entire product life cycle.
• Explore and understand complex customer requirements on both a business and technical level; engage, educate, and ensure satisfaction post sales.
• Manage multiple opportunities through the entire cycle simultaneously, working with cross-functional and support teams as necessary, and serve as the primary customer contact for all adoption-related activities.
• Renew existing services revenue stream while expanding bookings through upsell existing customers and pursuing new business opportunities.
• Meet and exceed your annual quota target objectives.

Requirements:

• 8 - 12 years of services sales experience.
• Written and Spoken French
• Experience in Public Sector is preferred.
• Able to work under tight deadlines.
• Self-starter able to prioritize given responsibilities.
• Strong written and verbal communication skills.
• BS/BA education preferred.

Responsibilities Sells organization's services (e.g., maintenance and service contracts); primarily finds new customers and generates new business. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel. Qualifications Disclaimer: Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy . Range and benefit information provided in this posting are specific to the stated locations only CA: Hiring Range in CAD from: $89,100 - $139,100 per year. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Career Level - IC4 Vacancy Type - Replacement Position This role regularly interacts with customers, prospects and partners across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset. About Us Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.