Technical Client Partner

Noise Digital is an award-winning digital agency and data consultancy that has been a pioneer in performance marketing since 1998. We empower brands to make smarter strategic decisions by capitalizing on data-informed, consumer-centric strategies that unlock new opportunities and drive business growth. As part of the Havas Media Group, a global communications network with over 22,000 people in more than 100 countries, we combine our deep Canadian roots and agile mindset with the resources and reach of a worldwide leader.

Our Technology division is the engine of modern marketing. We don't just use technology; we build it. Our team of world-class engineers and data scientists are pioneering the use of cloud infrastructure, applied AI, and predictive analytics to solve our clients' most challenging business problems. As a Google Cloud and Google Marketing Partner, we sit at the cutting edge of digital transformation, turning data into intelligence and intelligence into growth.

The Opportunity: Your Role as a Solutions Consultant

We are seeking a motivated and curious Client Partner to join our Technical Solutions team. In this role, you will be a key advisor to our most important client relationships. You will act as a vital bridge between our clients' business needs and our advanced engineering and analytics teams, ensuring the solutions we build deliver real-world value. You will also act as the strategic advisor to your clients, helping to sell through impactful strategies to address their varied needs. This is a hands-on role where you will learn and grow by supporting a portfolio of strategic accounts, helping them navigate the modern technology landscape.

This is an ideal opportunity for an individual with a strategic mindset, a foundational understanding of technology, and a passion for client service to develop their skills in a fast-paced, innovative environment. You will work closely with senior leaders to help shape client solutions, coordinate project delivery, and build lasting partnerships.

What You'll DoOur Clients’ Strategic Advisor:

• Serve as a key day-to-day contact and strategic advisor for a portfolio of Noise clients, helping them define and realize their business goals under the guidance of senior team members.
• Collaborate with account executives to develop account strategies, lead pursuits, and manage complex contracting processes.
• Lead and support the facilitation of key client meetings and workshops, including planning sessions and business reviews.
• Lead and support in the creation of compelling presentations, proposals, and statements of work that sell through client strategies and articulate the business value of our technical solutions.
• Partner with growth leads and senior account leads to support in pursuing new business opportunities within existing and prospective accounts.
• Represent Noise’s values in client interactions, fostering trust and long-term partnerships.

Team & Agency Contribution:

• Contribute to research on relevant industry and technology trends to help inform the team's strategic direction.
• Support the development and refinement of the technology division's service delivery processes and best practices.

Technical Solutioning & Translation:

• Prepare presentations that can effectively communicate strategic and analytical concepts to executive and non-technical audiences.
• Assist in translating client business needs into technical requirements and functional specifications for our engineering and analytics teams.
• Help bridge the communication gap between business stakeholders and technical teams, ensuring clear alignment throughout the project lifecycle.
• Learn and advise clients on the application of Noise's technology offerings, with a focus on Google Cloud Platform, Google Marketing Platform, and our AI/ML solutions.

Delivery Coordination:

• Assist in coordinating the delivery of engineering and analytics projects by tracking progress, monitoring resource allocation, and identifying potential risks alongside project managers and technical leads.
• Serve as the first point of contact for client issues, providing timely communication and escalating to senior team members when necessary to ensure swift resolution.

What You'll BringEssential Qualifications:

• 2-4+ years of experience in a client-facing role within a technology company, digital agency, or consulting firm.
• Demonstrated experience contributing directly to a sales process, including building presentations, writing proposals, and presenting ideas to clients.
• Excellent verbal and written communication skills, with the ability to translate and explain technical concepts through compelling stories outlining clear business outcomes.
• Experience in a client-facing role supporting technology or marketing accounts, with a passion for providing excellent customer service.
• A foundational understanding of cloud computing principles (GCP preferred), AI concepts, data analytics concepts, and/or the marketing technology landscape.
• Familiarity with account and project financials, such as budgets and scope management.
• A proactive, problem-solving mindset with strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.

Preferred Qualifications:

• Candidates with prior experience working in technology consulting firms will be given strong preference.
• Direct experience with Google Cloud Platform and/or Google Marketing Platform.
• Familiarity with AI, MLOps, DevOps practices, data modeling, or enterprise data architecture.
• Relevant industry certifications such as Google Cloud (e.g., Cloud Digital Leader), Professional Scrum Product Owner (PSPO), or Certified Scrum Product Owner (CSPO).
• Prior experience working with clients in specific verticals such as Travel & Tourism, Utilities, Retail, Financial Services, CPG, or B2B Technology.
• A Bachelor's degree in a relevant field such as Information Systems, Business Administration, Marketing, or Computer Science.

Why Noise Digital? Your Impact and Growth

At Noise Digital, you will learn and grow at the dynamic intersection of strategy and execution. You will work closely with our advanced engineering teams and have a clear path for career growth and professional development. We are committed to investing in our people, providing mentorship, and empowering you to make a real, measurable impact. If you are a curious, collaborative, and driven individual who wants to build a career at the forefront of technology-driven marketing, we want to hear from you.