Project Coordinator – Custom Cabinetry

About Us

Nickels Heirloom is a division of Nickels Custom Cabinets specializing in high-end residential

cabinetry projects throughout the Lower Mainland. We work closely with homeowners,

designers, builders, contractors, and installers to deliver exceptional custom cabinetry from

concept to completion.

We are looking for an organized, proactive, and detail-oriented Project Coordinator to join our

growing team. This role is ideal for someone who enjoys managing multiple projects, working

with clients and trades, solving problems, and ensuring projects stay on schedule in a fast-paced

environment.

Position Summary

The Project Coordinator plays a key role in supporting our Cabinet Specialists and ensuring

projects move smoothly from contract signing through final completion. Working closely with

clients, installers, production, accounting, and suppliers, this position is responsible for

coordinating schedules, tracking project progress, maintaining documentation, and delivering an

exceptional customer experience.

Key ResponsibilitiesProject Coordination

• Coordinate projects from contract signing through final completion.

• Track project milestones including contracts, production, delivery, installation,

deficiencies, and payments.

• Maintain accurate project records and documentation.

• Monitor project schedules and proactively follow up on outstanding items.

• Assist with project closeout and ensure all deficiencies and service items are completed.

Client Communication

• Act as a primary point of contact for clients throughout the project.

• Provide updates regarding production, delivery, installation schedules, and project

progress.

• Communicate project changes, delays, and deficiency resolutions professionally and

promptly.

• Coordinate site visits, measurements, and project-related appointments.

• Maintain a high level of customer service throughout the project lifecycle.

Scheduling & Logistics

• Coordinate delivery and installation schedules.

• Work closely with installers, suppliers, production staff, and project partners.

• Confirm site readiness before deliveries and installations.

• Schedule deficiency and service appointments.

• Ensure all project logistics are organized and communicated effectively.

Production & Order Tracking

• Monitor project status through internal systems.

• Follow up on production schedules, backorders, and outstanding items.

• Assist with change orders and project documentation.

• Coordinate deficiency parts and service work to ensure timely completion.

• Work with internal departments to keep projects moving efficiently.

Administrative & Financial Support

• Prepare and maintain project contracts and documentation.

• Coordinate with Accounting regarding deposits, progress payments, and final invoices.

• Maintain project tracking spreadsheets and internal reports.

• Ensure project files remain accurate, organized, and up to date.

Team Support

• Support Cabinet Specialists by handling project administration and coordination tasks.

• Provide installers with drawings, schedules, and project information.

• Collaborate with multiple departments to ensure projects run efficiently.

• Take ownership of assigned tasks and follow through to completion.

Qualifications

• Minimum 1 year of experience in Project Coordination, Construction Administration, or

Project Management.

• Experience in custom cabinetry, millwork, kitchen and bath design, construction, or

residential renovation is strongly preferred.

• Experience reading architectural drawings, millwork drawings, cabinetry drawings, shop

drawings, or construction plans is a strong asset.

• Strong organizational and time-management skills.

• Excellent verbal and written communication skills.

• Ability to manage multiple projects simultaneously.

• Ability to prioritize tasks and adapt to changing project requirements.

• Comfortable working in a fast-paced environment with multiple deadlines.

• Strong problem-solving skills and attention to detail.

• Proficiency with Microsoft Office (Excel, Outlook, Word).

• Experience with ERP, CRM, scheduling software, or cabinetry software is considered an

asset.

• Customer-service focused with a professional and positive attitude.

• Valid Class 5 Driver's License.

• Ability and willingness to travel to project sites throughout the Metro Vancouver when

required.

What We Offer

• Competitive compensation based on experience.

• $28–$33 per hour.

• Full-time, permanent position.

• Monday to Friday schedule.

• Opportunities for career growth and advancement.

• Collaborative and supportive team environment.

• Ongoing learning and development opportunities.

• The opportunity to work on unique, high-end residential projects.

Location

Nickels Heirloom

6760 Graybar Road

Richmond, BC

Why Join Nickels Heirloom?

At Nickels Heirloom, you'll be part of a team dedicated to creating exceptional custom cabinetry

and delivering outstanding client experiences. We value teamwork, accountability, customer

service, and continuous improvement. If you enjoy organization, problem-solving, and helping

bring beautiful projects to life, we'd love to hear from you.

How to Apply

Please send your resume to monique@nickelscabinets.com.

We thank all applicants for their interest. Only shortlisted candidates will be contacted for an interview.