Sales & Operations Support

About the Role

We’re looking for a proactive and organized Sales & Operations Support to join our team in Burnaby. This role is perfect for someone who thrives in a fast-paced environment, enjoys supporting clients and internal teams, and is detail-oriented when it comes to project and accounting follow-ups.

You’ll work closely with our Sales Managers, helping manage inbound leads, support ongoing projects, and handle accounting tasks like invoice generation and tracking. This is not a cold-calling or outbound sales role, it’s all about relationship management, customer support, and efficient coordination.

Key Responsibilities

• Handle and respond to inbound sales inquiries from potential and existing clients
• Support Sales Managers with client communication, quoting, and follow-ups
• Create and manage invoices and ensure timely delivery and payment tracking
• Coordinate between internal teams and clients to track project progress and update records
• Maintain CRM and other internal systems with accurate and up-to-date information
• Assist with basic accounting support related to client accounts and projects
• Provide excellent customer service via phone and email, ensuring client satisfaction
• Take incoming calls and route them as needed

Requirements

• 2+ years of experience in a similar inside sales, project coordination, or admin/accounting support role
• Strong communication skills (spoken and written) in English
• Comfortable handling invoices and basic accounting tasks
• Highly organized, with the ability to manage multiple priorities
• Proficient in Microsoft Office and/or Google Workspace; experience with CRM systems is a plus
• Team player with a proactive, customer-focused mindset
• Based in Greater Vancouver and available to work in-person at our Burnaby office

What We Offer

• A collaborative, fast-growing environment
• Opportunities to work with international brands and exciting interior design projects
• Stable full-time position with competitive salary
• In-person work with a tight-knit, supportive team

Location: Burnaby, BC (In-person)

Salary: $55,000 – $60,000 annually