UI / UX Design Lead

*Contract-to-Hire Opportunity*Lighthouse Technology Services is partnering with our client to fill their UI/UX Design Lead positions! This is an 8+ month contract-to-hire opportunity and can be hybrid in Toronto or Mississauga. This role will be an employee of Lighthouse Technology Services during the contract period.What You’ll Be Doing:

• Lead the Design efforts of a specific B2B product.
• Guide current-state and future-state user flows, and produce UX/UI designs that helps users accomplish their tasks.
• Identify system dependencies, data flows, and user pain points
• Translate operational insights into lo-fi user journeys and ultimately, intuitive product experiences
• Collaborate with internal operators, subject matter experts, and users to deeply understand pain points and workflows
• Work closely with Product and Engineering to align on problems-to-solve, and features to design for, that meets user and business needs
• Foster design excellence through feedback and critique
• Facilitate workshops with cross-functional teams to drive alignment
• Document and communicate design decisions clearly and persuasively to stakeholders

What You’ll Need to Have:

• 5+ years of experience in Product UX/UI Design, with at least 1 year in a design lead role
• Ability to demonstrate design thinking on the back of a paper napkin before demonstrating the polished end product
• Must have prior experience in design for ERP or SaaS tools with complex workflows
• Track record of working in or designing for operations-heavy environments (e.g., supply chain, inventory, food tech, logistics)
• Strong product thinking—comfortable navigating between user needs, business logic, and systems
• Proficiency in Figma and/or emerging Generative AI tools (Cursor, V0, Loveable, ai.studio etc)
• Ability to lead user research, including field observations, stakeholder interviews, and usability testing
• Experience facilitating design reviews, retros, and collaborative workshops

You’ll Thrive Here If You:

• Are energized to create clarity out of complexity - by design
• Have systems thinking and can quickly dive into hands-on design execution
• Take a human-centered approach to solving business and technical problems
• Balance delivery with big picture thinking, and can adapt as product needs evolve
• Are collaborative, curious, and care about the impact of your work on real people

Pay Range: $70-$75+/hr CAD