Operations / Events Management

Job Title: Operations / Events Management

KCA Group provides artist management and agency services to artists that perform for performing arts, corporate, casinos, colleges, comedy clubs, cruises, etc, with primary operations in North America.

We are seeking an organized, capable and resourceful person to take on multiple event management / administrative / operational tasks.

Candidates must have a broad spectrum of knowledge and appreciation for entertainment, events and performing arts. Successful candidate will be detail-oriented and reliable and will work directly with the President for all operational needs including contracting, invoicing, show advancing, database/CRM management, marketing setup, etc. Prior experience in event planning, entertainment, performing arts/corporate events, marketing, management and/or production would be a plus.

Duties:

-Book flights, hotels, and car rentals and keep loyalty programs up to date

-Ensure proper travel routing for artists as needed

-Advance shows (Phone and email)(Send technical and artist needs in advance to clients)

-Update the calendar with travel and show details, create itineraries

-Send marketing material to presenters/clients

-Update CRM (upload leads and contacts, enter deals information, update the module layouts, update the contract templates, etc.)

-Advance Showcases, conferences, etc

-Update the Google maps data for new/updated contacts are uploaded on Zoho CRM

-Update artist performance riders

-Create and send contracts

-Create and send invoices, monitor fees

-Create and update contract forms

-Update excel sheets with the ticket sales reports

-Prepare and send mass cold emails through system (create/source lists of leads, filter the leads, create the campaigns, etc.)

-Organizational/Operations efficiency

Requirements:Bachelor’s Degree is a plus, but not requiredExcellent organizational, verbal and written communication skills in English. Bilingual (French) is an asset.Proficient in MS Office, Google products, Zoho, social media platforms, etcFlexibility, the ability to multitask and work collaboratively while managing competing priorities with attention to detailAn avid interest in all types of live/virtual entertainment, speakers and musicAn outgoing and results-driven personality suited to the customer service nature of the role

• Applications: kevin.cruz@kcagroup.ca