The Benefits & Renewal Analyst combines analytical work with client interaction, to support our nationwide advisor network and client base. The role supports a block of clients with their group quoting/marketing and in-force basic renewals, as well as collects, organizes and prepares key data to facilitate quoting/marketing support and renewal negotiation efforts.
Responsibilities
- Execute marketing and renewal activities on behalf of our partner advisors.
- Analyze carrier proposals for accuracy and completeness.
- Prepare side-by-side proposal comparisons, analyzing key factors such as cost, value, coverage scope, and overall competitiveness.
- Interpret and analyze claims reports to effectively negotiate renewals with carriers.
- Act as a key point of contact between insurance carriers and advisors, facilitating effective communication between stakeholders.
- Provide direct client support by responding to inquiries and assisting with issues, ensuring a high level of satisfaction.
- Prepare high quality marketing, renewal, claims reporting packages for our partnering agencies with accuracy and clarity. Including data-driven recommendations to support informed decision-making conversations.
- Assist with the preparation of quarterly and annual reports by gathering, analyzing, and summarizing key data.
Qualifications
- Minimum 3 years of experience in a group insurance underwriting or analyst role.
- Broad knowledge of group insurance products.
- Excellent verbal and written communication skills, with a customer-focused approach.
- High attention to detail and accuracy.
- Understanding of non-refund financial arrangements, with high-level understanding of all financial arrangements including ASO and retention accounting.
- Effective problem solving, mathematical, analytical and negotiation skills.
- Capable of handling multiple tasks with varying degrees of complexity effectively while meeting strict deadlines.
- Proficiency in Microsoft Office, particularly Excel, with a demonstrated ability to quickly learn new software systems including AI based programs.
- Ability to work independently and collaboratively when needed.
The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.
JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-788-7122.