Technical Sales Representative

Technical Sales Representative

• Must report to the Edmonton office
• Territory covers northwestern Alberta

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

Responsible for building new business relationships in the defined territory as well as expanding business opportunities with existing customer base. Candidate will be required to engage in the full sales cycle from identifying opportunities to technical support of supplied product. Works closely with customers to provide technical solutions, improve overall equipment reliability and satisfy customer needs

• Manage and grow business within a defined geographic territory in northwestern Alberta, reporting to the Edmonton office.
• Develop and maintain strong customer relationships across both end users and channel partners (including pump rebuild shops, resellers, and distributors).
• Identify and secure sales opportunities across the John Crane product portfolio to increase market share and achieve business growth targets.
• Utilize CRM tools to manage leads, opportunities, orders, and account plans while maintaining accurate customer and pipeline data.
• Travel frequently throughout the territory (approximately 50% or more, including overnight stays up to two weeks per month) to visit customers, perform site visits, and support sales activities.
• Independently plan and manage daily and weekly activities to balance customer engagement, travel, and administrative duties.
• Collaborate closely with internal technical and engineering teams to provide customers with practical reliability solutions and product recommendations.
• Conduct equipment surveys, troubleshooting, and failure analyses as required, preparing technical reports and proposals for customer solutions.
• Represent John Crane professionally in all customer interactions, ensuring a consultative, solution-driven approach.
• Perform other duties and responsibilities as necessary to support customer needs or as assigned by the Sales Manager.
• Support customers across a large geographic region including areas like Fort McMurray, Grande Prairie, and surrounding regions.

QualificationsEducation:

• Post-secondary education in Mechanical Engineering or Business, or equivalent industry experience.

Experience:

• Minimum 3 years of industrial or technical sales experience preferred.
• Experience in rotating equipment, pumps, seals, bearings, or related industrial sectors is highly desirable.
• Previous experience managing a large geographic territory or working with remote clients and distributors is an asset.

Knowledge/Skills:

• Strong interpersonal and communication skills with the ability to engage customers at all levels.
• Balance of technical aptitude and commercial acumen—able to discuss both product features and business value.
• Proficient in CRM systems and Microsoft Office tools.
• Self-motivated, organized, and capable of working independently with minimal supervision.
• Proven ability to plan and prioritize work effectively within a large geographic territory.
• Valid driver’s license and ability to travel extensively throughout Alberta, including overnight stays.
• Safety certifications (H2S, WHMIS, First Aid, etc.) and site access requirements as needed.

_*This position includes a monthly vehicle allowance, company-issued laptop and cell phone, and participation in a sales incentive plan._Additional Information

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.