Quality Systems Manager

Ready to take the next step in your career? Join a global company shaping the future with technology that drives lasting impact. Hypertec is seeking a Quality Systems Manager to join our Operations team in Montreal, Quebec. If you are motivated, collaborative, and aligned with our values, we would love to hear from you. We believe that how we work is just as important as what we build. Our values reflect the mindset we bring to everything we do:

• Innovation
• Trust
• Entrepreneurship
• Customer Focus

What You’ll Be Contributing:

• Execute, maintain, and improve the Integrated Management System (IMS/QMS) across the business unit.
• Lead internal audits and support external audits; ensure timely closure of findings.
• Own and coach NCR and CAPA processes, including root cause analysis and effectiveness checks.
• Partner with Production and Operations to resolve quality and compliance issues.
• Ensure risk registers are current and actively used to drive decision-making, escalation, and prioritization across the business unit.
• Partner closely with Supply Chain to ensure supplier quality, risk mitigation, and compliance with applicable standards
• Develop and report quality KPIs, metrics, and dashboards; analyze trends, identify emerging risks, and drive proactive mitigation strategies.
• Lead and support continuous improvement and process change initiatives.
• Provide training, coaching, and guidance on quality and management system requirements.
• Support resolution of customer complaints and feedback through effective corrective actions.

What Sets You Apart:

• Bachelor’s degree in Engineering, Quality, Operations, or a related field (or equivalent practical experience)
• 3-5 years of progressive experience in a Quality Assurance role
• Deep knowledge of Quality Management Systems (QMS/IMS) and experience leading implementation, maintenance, and continuous improvement
• Hands-on experience with internal and external audits, including audit preparation, execution, and closure of findings
• Strong working knowledge of ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001 and ISO 50001)
• Experience owning or supporting certification processes and ongoing compliance
• Proven experience applying risk-based methodologies (e.g., FMEA, risk assessments, control plans) to identify and mitigate operational and quality risks
• Strong root cause analysis capabilities (e.g., 5 Whys, Fishbone/Ishikawa) with a focus on sustainable corrective actions
• Strong cross-functional leadership skills with the ability to influence without direct authority
• Excellent communication skills, with the ability to translate technical concepts into clear business insights
• Proficiency with quality and data tools (e.g., ERP/MRP systems, quality management software, Excel or BI tools)
• Detail-oriented with strong organizational and problem-solving capabilities
• Lean / Six Sigma certification is an asset

What’s In it For You:

• Hybrid work model (3 days a week in-office), supported by competitive benefits.
• Comprehensive health benefits that ensure you and your family are covered for a wide range of medical needs.
• Health Spending Account (HSA).
• Employer-matched RRSP Program.
• Paid Floater Days.
• Our head office will soon relocate to a new, state-of-the-art facility in LaSalle, near the Lachine Canal. Designed to set new standards in sustainability, it reflects our commitment to responsible growth and innovation.

Immerse Yourself in the Hypertec Journey: You think you are the right candidate for this role? We can’t wait to meet you! We look beyond the CV to discover real potential. Hit “Apply” and let’s discover it together! About Hypertec Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology. Through our five divisions—High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner—we help clients turn complex challenges into opportunities for sustainable growth. Trusted by leaders in AI, financial services, media & entertainment, healthcare, and the public sector, we serve clients in over 80 countries. Recognized globally for innovation and sustainability, including our revolutionary immersion-born servers, we continue to deliver technology that makes a lasting difference. Learn more at www.hypertec.com Hypertec is an equal opportunity employer. Hypertec evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic.