PMO Manager

Position SummaryJOB DESCRIPTION We are seeking an experienced Account PMO Manager to oversee and manage the planning, execution, and delivery of various end user compute and various IT-related projects. This role requires a strategic thinker with strong project management skills, a deep understanding of IT infrastructure, and the ability to collaborate across multiple departments to ensure successful project outcomes. Key Responsibilities

• Project Leadership: Lead and manage desktop refresh projects, ensuring timely delivery, adherence to budget, and alignment with organizational goals.
• Stakeholder Management: Serve as the primary point of contact for internal and external stakeholders, providing regular updates and managing expectations.
• Resource Coordination: Collaborate with IT, various IT vendors, and other departments to allocate resources effectively and ensure project milestones are met.
• Risk Management: Identify potential risks and develop mitigation strategies to address issues proactively.
• Process Improvement: Continuously assess and improve project management processes to enhance efficiency and effectiveness.
• Reporting & Documentation: Maintain comprehensive project documentation, including status reports, risk logs, and post-project evaluations.

Qualifications

• Education: Bachelor's degree in Information Technology, Business Administration, or a related field.
• Experience: Minimum of 8 years in project management, with at least 5 years in a PMO environment.
• Certifications: PMP, PgMP, or similar project management certification preferred.
• Technical Skills: Familiarity with desktop hardware, operating systems, and IT infrastructure.
• Software Proficiency: Experience with project management tools (e.g., MS Project, JIRA, Asana) and Microsoft Office Suite.
• Communication Skills: Strong verbal and written communication skills, with the ability to present complex information to diverse audiences.

Preferred Skills

• Experience managing desktop refresh projects in a corporate environment.
• Knowledge of ITIL or other IT service management frameworks.
• Ability to work in a fast-paced, dynamic environment with shifting priorities.

Must have skills

• PMO Management
• PMP / Agile
• End User Compute – Plus