Operations Support Coordinator

Are you a proactive administrator/coordinator looking for an engaging opportunity in a fast-paced, challenging environment?

Commissionaires Nova Scotia (CNS), winner of the 2024 Halifax Chamber of Commerce “Not-For-Profit Business of the Year”, is at the forefront of providing security services throughout the province and is seeking a coordinator to support our Operations team. In your role as an Operations Support Coordinator, you will play an important part in continuing to help CNS deliver excellent security solutions to our clients. This role will provide day-to-day support to our Operations Teams, and assist them in being organized, informed, and prepared.  

Based out of our Head Office in Bedford, you will have exemplary time management skills and the ability to be proactive in anticipating your stakeholders' needs. Success in this role hinges on providing exceptional administrative support, and you’ll be expected to handle highly sensitive and confidential financial, legal, personnel, and institutional information while exercising a high degree of professionalism and discretion.

WHO WE’RE SEEKING

This is not a “sit behind your desk all day” role! Our ideal candidate will be engaged in seeking out the needs of the team members they will be supporting, and will require a significant amount of relationship building and strong stakeholder management. You’ll be motivated to succeed, engaging, collaborative, professional, highly adaptable, and able to work independently with a high level of attention to detail. This position requires an individual who is hands-on, has a strong work ethic, proven administrative experience with a track record of supporting an operational team.

If you’re motivated by the key responsibilities below, then we’d love to hear from you!

Duties and Responsibilities

• Provides administrative support to our District Managers and Operational Supervisors.
• In conjunction with District Managers: reviews, updates and writes CNS policies for work sites (SWI’s) and assists in the coordination and distribution of internal publications and policies.
• Attends Operational meetings, taking notes and producing meeting minutes in a timely manner.
• Assists District Managers with timesheets, payroll, Security Clearance applications and special licenses (MTSC, RAIC).
• Assist Operational staff by recording and filing of personnel files related to site transfers, change of status, request for leave and time off. (COS, LOA and 101).
• Supports internal needs of all departments as required.
• Assists in setting up for presentations / meeting preparations and meeting management.
• Creates, implements, and maintains processes for document capture and data management.
• Acts as administrator for CNS's Honours, Awards & Recognition program.
• Ad Hoc administration duties and research projects as requested. 

ISO Audit, Insurance and Special Responsibilities

• Manages the administration of the CNS Insurance Program, which includes MVA and ADD programs and all claims.
• Manages and maintains the insurance portfolio to ensure coverage is current and adequate to meet corporate needs.
• Assists Corporate office staff on Insurance and legal impacts as they relate to the policy
• Manages the administration of the CNS ISO Audit process, with a focus on Audit Service Delivery within Operations. 
• Works with outside organizations such as Halifax Regional Municipality Parking for Special Constable applications, and various municipalities within Nova Scotia.
• Other additional and/or alternative projects as assigned.

THE ROLE

Salary: $60,000 - $65,000

Working Hours: 0800 to 1600hrs Monday to Friday, some overtime, and travel across Nova Scotia, may be required. 

Closing Date: August 18, 2025

Come join the “2024 Not-For-Profit of the Year” award winner for:

·      Competitive salary package

·      Health, drug, and dental benefits

·      Life and accident insurance

·      Annual vacation package

·      RRSP/TFSA matching

·      Loyalty Award program

·      Education assistance funds and family scholarship programs

·      Advancement opportunities within a large, national organization

QUALIFICATIONS

Candidates must be eligible to achieve a Government of Canada personnel security screening

Education: (Minimum Required): Bachelor’s degree desirable or an acceptable equivalent of education and experience.

Skills and Abilities: (Minimum Required)

• 5 years of experience in administration / coordination roles, or stakeholder management, or security management
• Extremely professional/discreet with strong written and verbal communication skills
• Highly proactive in nature and with advanced organizational skills
• Strong administrative skills with the ability to multitask
• Excellent time-management skills 
• Highly collaborative with strong relationship-building skills

Professional / Technical Knowledge: 

(Minimum Required): Strong MS Office computer skills are required. 

(Desired): Be able to understand insurance law and best practices. 

Be able to apply and understand bylaws as they pertain to processing special constables.

Experience in the security industry would be considered an asset

READY TO JOIN US?

This position is open to external and internal applicants (Commissionaires should include their Corps #), and we encourage veterans of the Canadian Armed Forces and RCMP to apply.

Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires, we support, value, and respect the different views, cultures, and experiences of our employees, clients, business partners, and community members. We welcome applicants who identify as Indigenous/Aboriginals, or African Nova Scotians and/or Other Racially Visible Persons, or Persons with Disabilities, or Persons who identify in the 2SLGBTQ+ community, or others who reflect the diversity of Nova Scotian communities. If you are a member of one of these equity groups, you are encouraged to self-identify on your cover letter or during the application process.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.

Tags: Administrative Assistant, administration, admin, coordinator