Senior Manager Pension and Benefits Delivery- EN

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The Senior Manager, Pension & Benefits Delivery is responsible for the end‑to‑end delivery and administration of pension, benefits, leave administration, and global mobility programs in Canada and the United States. The role ensures operational excellence, regulatory compliance, strong vendor management, and a high‑quality employee experience. Acting as a senior operational leader and subject‑matter expert, the incumbent partners closely with the Pension & Benefits Centre of Expertise (CoE), HR, Finance, Legal, Labor Relations, and external providers. Main Responsibilities

• Lead the delivery and administration of Canadian and U.S. pension plans (DB, DC, savings and executive plans) and group benefits programs
• Oversee U.S. Leave Administration, including statutory leaves and FMLA, ensuring compliance and accurate adjudication.
• Manage Global Mobility program delivery, including for cross‑border assignments
• Ensure compliance with applicable pension, benefits, leave, and mobility regulations in Canada and the U.S.
• Oversee vendor relationships (administrators, insurers, leave and mobility providers), including service levels, performance, and issue resolution
• Lead operational processes such as annual enrollment, renewals, audits, regulatory filings, and employee lifecycle events
• Manage and develop a high‑performing delivery team, support talent development, succession planning and knowledge transfer
• Drive continuous improvement through process optimization, data quality, controls, and use of HR systems
• Escalate complex or sensitive matters to the Pension & Benefits CoE and contribute operational insights to program strategy

Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN’s hybrid work policy. Due to the nature of the role, the incumbent must be able to meet tight deadlines and handle pressure. RequirementsExperience

• Minimum 15 years of experience pension and/or benefits administration in Canada and the U.S.
• Proven leadership experience managing teams and complex vendor environments
• Experience with U.S. leave administration (including FMLA) and global mobility programs*
• Any designation for these above would be considered as an asset

Education/Certification/Designation

• Bachelor’s Degree in Human Resources, Business, Actuarial Science, or related field
• Master’s Degree in Human Resources, Business or related field*
• Professional certifications such as Certified Employee Benefit Specialist (CEBS), Pension Plan Administration Certificate (PPAC), or other relevant pension and benefits designations*
• Any designation for these above would be considered as an asset

Competencies

• Collaborates with others and shares information
• Creates a sense of belonging and inclusion
• Promotes diversity and equity
• Seeks and values all perspectives
• Delegates and empowers others to create accountability
• Sets direction and inspires others
• Communicates with impact
• Influences by translating expertise into practical business outcomes
• Solves problems to create value
• Applies critical thinking
• Employs strong financial acumen
• Leverages a digital mindset & HR technology proficiency
• Demonstrates agility and drives change

Technical Skills/Knowledge

• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Strong knowledge of pension, benefits, and leave regulations
• Fluently bilingual both written and verbal (English, French)

About CN CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship. At CN, we are dedicated to building North America's safest , most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca . As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. Please monitor your email on a regular basis as communication to applicants is done via email.