Business Operations Manager

About Us Chainlink Labs is one of the primary contributing developers of Chainlink, the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance. The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, Decentralized Finance (DeFi), payments, stablecoins, and more. Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, ANZ, Aave, GMX, Lido, and many others. Chainlink Labs is a world-class team of over 600 developers, researchers, and capital markets experts, and has ranked among Fortune's Best Workplaces in Technology, Fortune's Best Medium Workplace, and the Top 100 Global Most Loved Workplaces. Learn more at chain.link or chainlinklabs.com. About The Role As a Business Operations Manager, you will tackle a variety of strategic, analytical, and operational projects to drive growth for our business. This role will collaborate closely with the Product Organization to support product strategy, planning and product success. You will also work with executive leadership on critical projects, and require making strategic recommendations cross-functionally. Your Impact

• Collaborate directly with leaders across the organization on operations, strategy, product, and expansion efforts
• Contribute to high-impact analytical, strategic, and operational initiatives
• Structure complex and ambiguous strategic problems
• Identify issues, develop hypotheses and execute in-depth analyses to translate data into meaningful insights and make recommendations to the leadership team based on your findings
• Develop effective and scalable operational processes and fill operational gaps

Qualifications

• A Bachelor’s degree and 2-3 years of experience in consulting and/or business operations at high-growth tech company
• Additional 1-2 years of in-house experience working within the blockchain industry with a deep understanding of blockchain ecosystem, applications, technologies and value propositions
• You are highly analytical and data-driven -- you can execute on complex analyses, define critical metrics, size opportunity areas, and measure and report on performance across the business
• You can think across multiple dimensions of a business (sales, product, marketing etc.) and work cross-functionally to deliver results
• Excellent written and verbal communication skills
• Ability to flex between analytical, strategic and operational aspects of the job
• Resourceful and happy to roll up your sleeves to get any job done
• You want to work in a fast-paced environment with constant change

Preferred Qualifications

• Experience having contributed to a blockchain project
• Experience working with Go-To-Market orgs
• Knowledge of SQL

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date. Commitment to Equal Opportunity Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form. Global Data Privacy Notice for Job Candidates and Applicants Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.