ServiceNow Architect

Position Description CGI is more than just an IT consulting company; we are a global organization offering a world of opportunities. Become part of an outstanding culture that gives you the freedom to innovate, influence decisions, achieve your full potential, and chart your own career. Our benefits include a share purchase program, profit sharing, wellness credits, training and development programs and flexible work schedules. Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to sophisticated technical problems? These are exciting times for CGI, and we are looking for hardworking individuals to innovate with us. If you thrive on innovation, where you can influence the direction of technical strategy, come and join our team! As a member of the architecture and transformation team, your involvement as a ServiceNow Solution Architect will help us deliver excellent engineered, network / cloud solutions to our clients. You will have deep experience with enterprise solution architectures with a variety of technologies, but focused in low-code/no-code environments such as ServiceNow. Your future duties and responsibilities

• Understand and evaluate the underlying business goals of the Client;
• Architecting, designing, implementing and integrating ServiceNow solutions that are simple, intuitive, and easy to use that will allow customers to extend and customize the functionality of ServiceNow to meet their specific business need;
• Work closely with customers to understand the business direction, define the solution and present the solution design and architecture aspects to the client through presentations and Daily/Weekly discussions;
• Leading the design, development, testing, roll out and support of innovative software solutions, including mentoring ServiceNow Developers;
• Deal with a broad range of old and new technologies with the skills to recognize and exploit the advantages of both;
• Develop plans to migrate from the existing base to the target architecture;
• Understand and communicate ITIL principles, approaches and standards across teams;
• Work in team-oriented environments, providing architectural technical advice and expertise and guidance to key stakeholders on industry best practices.

Required Qualifications To Be Successful In This Role

• Minimum 3-5 years of experience in ServiceNow;
• At least seven (7) years working experience in the information technology sector;
• Strong knowledge of enterprise and solution architecture concepts, values, and methodologies;
• Possess broad range of technical knowledge (e.g. applications, enterprise technology, infrastructure, and telecommunications) and systems experience in multiple platforms;
• Work experience in a tiered support role, such as Ops or SecOps preferred;
• Strong interpersonal skills including the ability to articulate ideas to technical and business audiences;
• A drive for success and to help others achieve their goals;
• Experience in Internet Service Provider (ISP) industry an asset.
• Excellent English communication skills, both written and verbal

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter. To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries. Come join our team—one of the largest IT and business consulting services firms in the world.