Administrative Assistant

Position Title:

Administrative Assistant

Position Summary:

The Administrative Assistant provides front-line reception and general administrative support to ensure the smooth daily operation of CMHA Saskatoon. This role focuses on clerical tasks, basic coordination, and creating a welcoming environment for visitors.

Key ResponsibilitiesReception & Office Support

• Greet visitors and manage flow of traffic within the office 
• Answer phones, take messages, and direct inquiries to appropriate staff 
• Monitor and manage the info@cmhasaskatoon.ca inbox; respond to general inquiries or forward as needed 
• Maintain office supplies, including ordering and stocking common items (coffee, snacks, etc.) 
• Perform general administrative duties including filing, printing, and document preparation 

Administrative Support

• Complete data entry and maintain organized digital and physical records 
• Prepare basic correspondence using templates 
• Take and distribute staff meeting notes 

Donor & Database Support (Clerical)

• Enter donation information into the database 
• Prepare templated donation receipts and acknowledgement letters for review/send 

Program & Inquiry Support

• Receive inquiries and collect basic information from individuals 
• Forward all program-related questions and referrals to appropriate staff 
• Distribute pre-prepared resource materials when requested 

Event Support

• Assist with event preparation (materials, printing, setup) 
• Provide general support during events as required 

Required Qualifications

• Certificate or diploma in Office Administration or related field (or equivalent experience) 
• 1–2 years of administrative or customer service experience 
• Proficiency in Microsoft Office (Word, Outlook, Excel) 

Key Skills

• Strong organizational and time management skills 
• Friendly and professional communication style 
• Attention to detail and accuracy 
• Ability to follow processes and work within defined procedures