Officer, Community Mail Box (CMB) Street Furniture Program

Job Requisition Id: 197542 Business Function: Delivery Operations Primary City: Ottawa Province: Ontario Employment Type: Full-Time Employment Status: 24 months Term with the possibility of extension or permanency. Language Requirement: English Essential Employee Class and Level: CPMGA01 Number of Vacancies 1 Job Closing Date (YYYY-MM-DD): 2026-05-19 Job Description The Officer, Community Mail Box (CMB) Program is accountable for the efficiency, quality, and effectiveness of the application of the CMB program. Administers program budget and manages program reporting. Job Responsibilities Below are the main job requirements and responsibilities for the Officer, CMB Program.

• Monitors and co-ordinates Regional plans for the CMB program and ensures field compliance with National program specifications, guidelines, and the corporate plan.
• Prepares and distributes monthly status reports on progress achieved in implementing the various Operations Assets Programs across the country. Plans, organizes, and co-ordinates activities necessary for timely submission of reports. Conducts surveys and analyses data received from the field.
• Prepares, verifies, and monitors Regional expenditures for adherence to CPC Financial Directives.
• Liaises with the field to resolve problems, gives functional advice and instructions to ensure that all affected line management understands Operations Assets programs.
• Provides advice and support to Regional Delivery Specialists, (e.g. training, national policies, etc.).
• Develops, reviews, and updates the CMB, Postal Lobby Box, SOE and National Equipment Warehouse processes and procedures.

Job Responsibilities (continued)

• Maintains and controls the ordering, inventory, and distribution of CMB equipment, Street Furniture, and SOE components on a national basis.
• Maintains and controls the needs of tender for supply of CMB, Street Furniture, SOE, and Postal Lobby Box equipment and component manufacturing, CMB site preparation, assembly, and erection of equipment on a national basis.
• Maintains CPC SAP E-catalogue information specific to CMB, Street Furniture, Postal Lobby Box, and SOE components/spare parts. Maintains CPC Intranet Web Site information specific to Operations Assets Programs.
• Provides advice and support on the budget.
• Compiles and analyses statistical data as a basis for planning; documents goals and support activities.
• Investigates and resolves sensitive complaints directed to the President, Chairman of the Board, Senior Executive Officers. Prepares reports and recommends appropriate responses for Presidential correspondence.

Qualifications Education

• Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training

Experience

• 1 to 3 years of relevant functional experience
• One or more years of experience in a unionized environment an asset

Other Candidate Requirements

• Proficient computer skills and competent with Microsoft Office programs
• Strong communication, analytical, and customer service skills

Other InformationProgrammer for Power Platform and business ApplicationsProficiency In Programming And App Development With Exposure To

• Python, Java, C#, SQL, Power Platform/Dynamics365 (Power Apps, Power Automate, Power BI).
• GitHub profile or portfolio of relevant projects is considered an asset.

Deep Understanding Of Data Management, Analysis & Visualization

• Excel, Power BI, R, Python for analytics, SQL databases.
• Managing data relationships and complex table interactions.
• GitHub profile or portfolio of relevant projects is considered an asset.

Exposure To Project / Process Management

• Agile/Scrum frameworks, workflow automation tools, flow charts, technical documentation.

Canada Post’s values and behaviours Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.