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Clerk 2 - Forensic Assessment & Triage Unit

CAMH
Department:Customer Service
Type:ON-SITE
Region:Toronto, Ontario
Location:Toronto, Ontario, Canada
Experience:Entry level
Salary:CAD51,500 - CAD63,500
Skills:
MICROSOFT WORDMICROSOFT EXCELMICROSOFT ACCESSDATABASE MANAGEMENTSTATISTICAL PROGRAMSADMINISTRATIVE SUPPORTCLERICALRECEPTIONCUSTOMER SERVICECOMMUNICATIONORGANIZATIONALTIME MANAGEMENTPROBLEM-SOLVINGTEAMWORKCONFIDENTIALITYPRIVACY LEGISLATION
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Job Description

Posted on: March 21, 2026

Salary Range $24.76 - $30.52 Job DescriptionThrough its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.To learn more about CAMH, please visit their website at: www.camh.ca. To view our Land Acknowledgment, please click here. The Centre for Addiction and Mental Health (CAMH) is currently seeking a full-time, temporary (until 2027) Clerk 2 for the Unit 3-5: Forensic Assessment & Triage Unit (FATU). Reporting to the Unit Manager, the successful candidate will be responsible for performing a variety of administrative duties and working collaboratively with the inter-professional team. Your responsibilities are but not limited to, providing reception and administrative/clerical support to ensure the smooth operation of the unit. The main accountabilities of this position will include updating client databases, tracking and census systems, liaising with Health Records, inputting ADT visits and admissions, maintaining ANSOS and staffing and other coordinating functions related to the triage and assessment process. You will also complete various office administrative functions including faxing, photocopying, scheduling meetings, preparation of agendas, taking of minutes, ordering supplies, electronic and paper file management, and document preparation. You will also be responsible for liaising/ coordinating with other internal CAMH departments (e.g. IT, Housekeeping, Finance, Procurement, and Maintenance). A portion of the duties will be dedicated to supporting the Brief Assessment Unit (BAU) and the Ontario Forensic Mental Health Bed Registry. This position requires direct client contact both in person and over the telephone. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position is located at 1001 Queen Street West. Minimum Requirements The successful candidate will possess a Secondary School diploma and/ or special courses combined with six months relevant experience. You possess excellent computer skills with a proficiency in word processing (Word), spreadsheets (Excel and Access), database and statistical programs. Proficient correspondence skills are also required. Familiarity with the University of Toronto and academic environments would be an asset. Respect for confidential information and knowledge of privacy legislation is required. You must have excellent organizational and communication skills, time management skills, customer service in a busy forensic inpatient environment, sound problem-solving skills and have demonstrated the ability to work with minimal supervision in a dynamic, inter-professional team environment. The ability to work with individuals of diverse ethno racial and cultural backgrounds is required. Bilingualism (French/ English) and/ or proficiency in a second language would be an asset. Minimum Requirements The successful candidate will possess a Secondary School diploma and/ or special courses combined with six months relevant experience. You possess excellent computer skills with a proficiency in word processing (Word), spreadsheets (Excel and Access), database and statistical programs. Proficient correspondence skills are also required. Familiarity with the University of Toronto and academic environments would be an asset. Respect for confidential information and knowledge of privacy legislation is required. You must have excellent organizational and communication skills, time management skills, customer service in a busy forensic inpatient environment, sound problem-solving skills and have demonstrated the ability to work with minimal supervision in a dynamic, inter-professional team environment. The ability to work with individuals of diverse ethno racial and cultural backgrounds is required. Bilingualism (French/ English) and/ or proficiency in a second language would be an asset.

Originally posted on LinkedIn

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