Clerk 2 - Emergency Crisis Service

Job DescriptionThrough its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.To learn more about CAMH, please visit their website at: www.camh.ca. To view our Land Acknowledgment, please click here. The Acute Care and Clinical Services at the Centre for Addiction and Mental Health (CAMH) is currently seeking a part-time, contract (until March of 2026) Clerk 2 for the Emergency Department. Reporting to the Manager of Emergency Services and working in conjunction with the Administrative Supervisor as well as an inter-professional team, your responsibilities will encompass both reception and administrative/clerical support. Responsibilities include, but are not limit to; updating client data bases, tracking and census systems, liaising with health records, inputting ADT information and other coordinating functions related the triage and assessment process. You will also complete other administrative functions including faxing, photocopying ordering supplies and document preparations. You will be expected to assist other staff in the program and perform other activities as required. This position requires a considerable amount of direct client contact both in person and over the telephone. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements. This position requires primarily evening and weekend shifts with some day shifts. The position is located at 1051 Queen Street West. Job Requirements The successful candidate will possess a Secondary School diploma and/or special courses combined with six months Admitting and/or Ward Clerk experience. You will possess excellent computer skills with a proficiency in Word processing (Word) spreadsheets (Excel and Access) and database programs. You must possess strong clerical skills, including the ability to maintain accurate records, interpret and apply policies and procedures and provide routine information. Knowledge of medical terminology is an asset. Respect for confidential information and knowledge of privacy legislation is required. You will have demonstrated ability to work with minimal supervision in a dynamic environment and possess excellent organization, interpersonal and communication skills. The ability to work with individuals of diverse ethno racial and cultural backgrounds is required. Bilingualism (French/English) or the ability to speak a second language would be considered an asset.