Network & OSS Monitoring Engineer

Position : Network & OSS Monitoring Engineer

Location : Saskatoon, SK, S7K 1L3, Canada. Onsite

Duration : Long Term Contract

Client : Infosys

Mandatory skills

• Operation Support Systems such as SolarWinds, Splunk, and Claroty.

• responsible for the deployment, integration, and maintenance of monitoring and security platforms that support network visibility, performance management, and operational security.

Detailed JD (Roles and Responsibilities)

OSS Engineer (Operations Support Systems)

• Design, configure, and maintain OSS platforms including SolarWinds, Splunk, and Claroty.

• Monitor network and system performance, generate alerts, and ensure timely incident response.

• Develop dashboards, reports, and alerts to support operational and security teams.

• Integrate OSS tools with other ITSM and NOC systems for end-to-end visibility.

• Automate routine monitoring tasks using scripts and APIs.

• Collaborate with network, security, and infrastructure teams to ensure optimal system performance and security posture.

• Maintain documentation for OSS configurations, procedures, and best practices.

• Participate in audits, compliance checks, and vulnerability assessments.

• Proficiency with: SolarWinds (NPM, NCM, SAM modules)

• Splunk (search queries, dashboards, alerts)

• Claroty (or similar OT/ICS security platforms)

• HLD and LLD

• Strong understanding of network protocols, system administration, and cybersecurity principles.

• Experience with SNMP, Syslog, and REST APIs.

Preferred Qualifications:

• Certifications such as Splunk Core Certified User, SolarWinds Certified Professional, or Claroty Certified Specialist.

• Experience with ITSM tools (e.g., ServiceNow, Remedy).

• Familiarity with cloud environments (AWS, Azure) and hybrid monitoring strategies.

• Knowledge of OT/ICS environments and industrial cybersecurity.