File Clerk

Job Description Posted Tuesday, September 16, 2025 at 6:00 a.m. Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

• Competitive wages
• Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
• Profit-sharing
• Flexible group medical and dental
• Fitness and Wellness reimbursement
• Training and Development allowance
• Group RRSP matching
• Up to 20% rental discounts, and more!

We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you! ___________________________________________________________ Responsibilities

• File move in/out paperwork
• Update lease tracking system and ensure all paperwork is received from the sites
• Prepare archiving filing
• Handle file information requests from the sites and the Customer Service Centre
• Coverage for reception for lunch breaks, holidays and when necessary
• Special projects and tasks as assigned

Experience And Educational Requirements

• Experience working in an office environment
• Post-secondary education

Technical Requirements

• Proficiency with Microsoft Office (Word, Excel and Outlook)
• Ability to learn and adapt to changing systems and new technology

Non-Technical Requirements

• Exceptional organizational, planning and time management skills
• Ability to work independently and with other Associates in a team environment
• Ability to multi-task and prioritize
• Demonstrate a positive attitude, enthusiasm and assertiveness
• Excellent listening and telephone skills
• Strong commitment to providing excellent customer service to internal and external customers
• Ability to handle sensitive information and to maintain the utmost confidentiality at all time

Additional Details

• Vehicle required
• Valid driver license

___________________________________________________________ Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented. We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.