Human Resources Generalist

Who we are?

Big Box Outlet Store has been proudly Canadian and family-owned since 1985. Our mission is simple: Helping People Afford Everyday Life. We specialize in sourcing brand-name products through reverse logistics and trusted purchasing channels to deliver quality goods at deeply discounted prices. From appliances to apparel, groceries to furniture, we offer everyday essentials at unbeatable value. We believe that saving money matters and work hard to bring you the best deals every single day.

Job Purpose:

As an HR Generalist in BBOS, you will play a versatile responsibility by providing comprehensive HR support across the organization. You will be reporting to the company's HR Lead, this role is accountable for a wide range of activities within the Employee Life Cycle such as, and not limited to, Talent Acquisition, Employee Relations, Compensation & Benefits, Training & Development, Culture & Engagement, Performance Management, Compliance & Legal, HR Technology & Analytics and Payroll administration.

Why should you join our team?

• Great opportunity to practice, learn and grow your HR & PR career while developing your skills.
• Fun working environment and family-style workplace.
• We are a growing business and with aspirations to become a national brand.
• Casual dress & On-site free parking space.
• Employee’s discount on in-store purchases.
• Diverse workplace that encourages inclusivity.

Job Description:

Talent Acquisition: Manage the full-cycle recruitment process, including job posting, screening, interviewing, and hiring.

• Partner with hiring managers to understand staffing needs and develop job descriptions & Job posting.
• Source candidates through multiple channels, including job boards, social media, networking, and referrals.
• Establish relationships with universities, professional organizations, and recruitment agencies to build talent pipelines.
• Maintain an efficient applicant tracking system (ATS) and candidate database.
• Enhance employer branding initiatives to position the company as a preferred employer.

Employee Relations: Serve as a point of contact for employee relations, addressing inquiries, concerns, and resolving conflicts.

• Foster a positive work environment through proactive communication and problem-solving.
• Conduct exit interviews and provide feedback to management for improvement.
• Support employees and managers with HR-related concerns and conflict resolution.
• Participate in the employees’ grievances investigations and provide advice and recommendations.

Compensation & Benefits:

• Partners with the Payroll Administrator to manage employee benefits programs, ensuring proper enrollment and compliance.
• Assist with salary benchmarking and compensation planning.
• Address employee benefits inquiries and provide support during open enrollment.

Training & Development:

• Support training and development initiatives to enhance workforce capabilities.
• Coordinate onboarding and orientation programs for new hires.
• Partner with the Operations leaders and Distribution Center leaders to identify training needs and offer programs to develop the employees’ capabilities.
• Track employee development and training completion records.
• Partner with the business leaders to build a succession planning system and ensure that BBOS has a reach pool of talents for business growth and sustainability.

Culture & Engagement:

• Assisting Human Resources Lead in the development and implementation of HR programs to enhance company culture.
• Organize employee engagement and social activities and recognition programs.
• Conduct employee surveys and analyze feedback to improve workplace satisfaction.

Performance Management:

• Support performance management processes, including goal setting and appraisals.
• Assist managers in coaching and employee development plans.
• Ensure performance review documentation is completed and stored appropriately.
• Track and prepare Performance Review reports.

Compliance & Legal:

• Ensure compliance with labor laws and company policies, updating HR policies as needed.
• Maintain HR records and employee documentation with confidentiality and accuracy.
• Conduct workplace investigations and support disciplinary actions as needed.

HR Technology & Analytics:

• Maintain HR systems, ensuring data accuracy and efficiency.
• Generate HR reports and analytics to support decision-making.
• Identify opportunities to improve HR processes through technology.

Payroll Administration: (Those tasks will be conducted in the absence of the Payroll Administrator only)

• Administer and process payroll accurately and on time.
• Manage employee benefits programs, including enrollment, changes, and terminations.
• Handle work-related injury claims, including coordinating with employees, managers, and third-party providers to ensure timely and accurate claim processing.

Role SpecificationQualifications & Skills:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR generalist and/or recruitment roles.
• Strong knowledge of labor laws (BC & AB), HR best practices, and recruitment strategies.
• Experience managing full-cycle recruitment and working with applicant tracking systems (ATS).
• Ability to work independently and manage multiple priorities effectively.
• Previous experience in handling Payroll and Benefits is an asset.
• Proficiency in HRIS, Microsoft Office Suite, and other relevant HR tools.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to foster a positive work environment and support company culture.
• Familiarity with handling work-related injury claims and coordinating workplace safety processes is a plus point.
• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal skills for interacting with employees, managers, and external partners.
• Problem-solving skills and a proactive approach to improving processes and resolving issues.

Preferred qualifications

• HR certification (e.g., CPHR, SHRM-CP, PHR) is a plus.
• Experience in Retail HR Practices is an asset.
• Familiarity with employer branding and social media recruitment (indeed, LinkedIn etc.)
• Familiar with Dayforce system and has experience in Payroll is an asset.

Salary range: $55,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Store discount
• Vision care

Ready to make an impact? We offer careers that grow with you, not just jobs to pass the time. Ready to take the next step? Apply today!