Operations Expert, Place Fleur-de-Lys

Req Id: 429461 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell. Be at the centre of helping customers find the right devices, technologies and plans for their connectivity needs at home and on the go. Work in a people-first team environment that offers flexible work schedules, career growth opportunities and competitive benefits. What's in it for you?

• Competitive hourly wage plus full benefits package, even for part time employees 
• Full benefits package and paid vacation, even for part time employees 
• We recognize your hard work through incentives and employee discounts on services 
• Opportunity for career growth, development and promotions 

What's the role?

• Provide tailored solutions and fabulous experiences to our customers 
• Always be learning and adapting to change 
• Be a team player by supporting and being there to help your team 
• Be the store expert for all things service-related 

• Account and billing inquiries 
• Troubleshooting and repair support 
• General product knowledge advice 

We are looking for someone who:

• Find satisfaction in helping others and resolving their issues 
• Thrives in a fast-paced environment and adapt well to change 
• Loves learning new things and discovering new ideas 

You’ll be a perfect fit if you:

• Find satisfaction in helping others and find the best solutions 
• Communicate well and really listen to what others have to say 
• Are excited about new technology and how it can make a difference 

#EmployeeReferralProgram Adequate knowledge of French is required for positions in Quebec. Additional Information:Position Type: Retail Stores Job Status: Regular - Part time Job Location: Canada : Quebec : Quebec City Application Deadline: 06/30/2026 Qualifications: You are required to provide 32 hours of weekly availability, including 5 continuous hours shifts on weekdays and weekends, with a minimum of two Open and two Close coverage windows. Shifts will be no less than 3 hours in length. Please apply directly online to be considered for this role. Applications through email will not be accepted. We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or retail.recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Created: Canada, QC, Quebec City Bell, one ofCanada's Top 100 Employers.