OCM Communications Analyst

We are seeking an experienced Organizational Change Management (OCM) Communications Analyst to design, develop, and deliver clear, engaging, and impactful communication strategies that support enterprise-wide transformation initiatives. In this role, you will collaborate closely with program leadership, functional teams, business SMEs, training, and change management leads to ensure stakeholders are informed, aligned, and motivated throughout the change journey.

This position is critical to advancing our digital transformation strategy by enabling transparent communication, fostering stakeholder trust, and driving adoption across business functions, with a focus on supply chain and enterprise technology programs such as SAP S/4HANA and integrated platforms.

Key Responsibilities

Communication Strategy & Planning

• Develop and execute communication plans aligned with program milestones and organizational priorities.
• Conduct stakeholder analysis to tailor messaging for diverse audiences (executives, managers, end users).
• Create communication roadmaps that integrate with overall OCM and project delivery timelines.

Content Development & Delivery

• Draft and edit communication materials including newsletters, FAQs, presentations, intranet content, and executive updates.
• Design engaging visuals, infographics, and digital content to simplify complex transformation topics.
• Ensure consistency of tone, branding, and messaging across all communication channels.

Stakeholder Engagement & Change Readiness

• Partner with change leads to deliver targeted messaging that addresses stakeholder concerns and readiness gaps.
• Support leadership in delivering key messages through town halls, video updates, and workshops.
• Facilitate feedback loops to capture stakeholder sentiment and adjust communication strategies accordingly.

Governance & Standards

• Maintain communication templates, guidelines, and best practices to ensure scalability and consistency.
• Support communication governance through alignment with corporate standards and compliance requirements.
• Track communication effectiveness using surveys, analytics, and adoption metrics.

Collaboration & Integration

• Work closely with OCM leads, training teams, and program managers to integrate communication activities into broader change initiatives.
• Align communication deliverables with training, adoption, and stakeholder engagement strategies.
• Provide input into change impact assessments and readiness reporting.

Qualifications Required

• 10+ years of experience in communications, organizational change management, or corporate communications.
• Proven ability to design and deliver communication strategies for large-scale transformation programs.
• Strong writing, editing, and storytelling skills with the ability to simplify complex topics.
• Experience collaborating with cross-functional teams and senior leadership.
• Excellent interpersonal skills and ability to engage diverse stakeholder groups.

Preferred Qualifications

• Experience with SAP-enabled transformation programs (S/4HANA, IBP, Ariba, etc.).
• Familiarity with change management methodologies (Prosci ADKAR, Kotter).
• Hands-on experience with digital communication tools (SharePoint, Teams, intranet platforms).
• Knowledge of graphic design or visual communication tools (PowerPoint, Canva, Adobe Creative Suite).
• Relevant certifications in communications, change management, or project management.

Why Join Us

• Play a key role in shaping the voice of enterprise transformation programs.
• Enable successful adoption of modern supply chain and enterprise solutions through clear, engaging communication.
• Collaborate with high-performing technical and functional teams in an innovative environment.
• Competitive compensation, growth opportunities, and a culture of continuous learning.