Leasing Coordinator/Assistant

Residential Leasing Assistant/Coordinator (Full-Time)

Company: Agos Property Management

Location: Ottawa, Ontario

Job Type: Full-time

Compensation: Hourly or Salary

About Us

Agos Property Management is a growing property management company specializing in residential rental properties. We work closely with property owners and tenants to ensure smooth leasing, quality service, and well-managed properties.

Overview

We are seeking a highly organized and customer-focused Leasing Coordinator to support day-to-day leasing operations. This role combines administrative support with front-line leasing responsibilities, including conducting showings, responding to inquiries, processing applications, and onboarding new tenants.

Key ResponsibilitiesLeasing & Showings

• Conduct in-person and virtual property showings
• Respond to rental inquiries via phone, email, and online platforms in a timely manner
• Qualify prospective tenants and schedule appointments
• Maintain strong knowledge of available inventory and pricing

Tenant Communication

• Answer inbound calls and respond to tenant/prospect inquiries
• Provide professional and timely follow-ups
• Act as a first point of contact for leasing-related questions

Application Processing

• Review rental applications for completeness and accuracy
• Perform preliminary screening (income, credit, references)
• Coordinate with management for approvals/denials
• Prepare lease documents and supporting paperwork

Tenant Onboarding

• Set up approved tenants in property management systems/portals
• Coordinate lease signing and move-in details
• Ensure all required documentation is collected prior to occupancy

Utility & Compliance Coordination

• Verify utility account setup prior to move-in
• Ensure compliance with lease requirements and company policies
• Assist with maintaining accurate tenant records

Administrative Support

• Maintain organized digital and physical files
• Update listings and availability across platforms
• Assist with general office and leasing coordination tasks

Qualifications

• Previous experience in leasing, property management, or customer service preferred
• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable with phone-based and in-person interactions
• Experience with property management software (an asset)

Key Traits for Success

• Responsive and proactive
• Detail-oriented (this role can create risk if sloppy)
• Professional and customer-focused
• Able to balance sales (leasing) with compliance (screening + documentation) 

Must have previous experience, valid driver's license, and a vehicle.