Receptionist

Adrift Leasing is a well-established and trusted dealership in Toronto, recognized for providing high-quality, reliable pre-owned vehicles. With a strong reputation in the community, we are committed to delivering excellent customer service and maintaining long-term client relationships.

We are seeking a professional and detail-oriented Receptionist to join our team. The ideal candidate is fluent in Mandarin (highly preferred) and English and demonstrates strong communication and organizational skills.

Key Responsibilities:

• Greet and welcome clients and visitors in a professional and friendly manner, ensuring a positive first impression of the dealership.
• Answer and direct phone calls promptly, respond to customer inquiries, and schedule appointments with accuracy.
• Manage walk-in customers, assist with general questions, and direct them to the appropriate staff or department.
• Take professional photos of vehicles, edit images for consistency, and publish content on social media platforms.
• Upload vehicle images, specifications, and detailed descriptions to the company website, Autotrader, and other online platforms.
• Prepare, maintain, and organize office documents, records, and spreadsheets, including vehicle maintenance fee tracking.
• Assist with data entry, filing, and ensuring information is updated and accurate across systems.
• Coordinate with internal departments to ensure smooth daily operations and clear communication.
• Monitor and maintain a clean, organized reception area and office environment.
• Support management with additional administrative tasks as required.

Requirements:

• Fluency in Mandarin (highly preferred) and English, with excellent verbal and written communication skills.
• Strong customer service abilities and professional phone etiquette.
• Proficiency with Microsoft Office Suite, social media tools, and online listing platforms.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• Strong attention to detail and organizational skills.

What We Offer:

• Complimentary snacks provided in the office.
• Access to company vehicles when required for work purposes.
• Ongoing development support, including training and growth opportunities within the company.
• Paid vacation in accordance with the Employment Standards Act.
• If you are passionate about customer service and are looking to grow in a dynamic automotive business, we encourage you to apply and join our team.