Strategic Sourcing Support Associate

As a Strategic Sourcing Support Associate, you’ll partner with clinics to support daily operations, enable our ordering platform (Dentira), coordinate with vendors, and drive formulary alignment 🦷📦 You’ll collaborate closely with clinics, Regional Managers, vendors, and the Strategic Sourcing team to optimize processes, streamline workflows, and drive system adoption 🚀 This role supports a regional portfolio while contributing to national initiatives across the 123Dentist network. **🔧 Responsibilities & Duties🏥 **Clinic Support (Regional)

• Act as the primary liaison for clinics on ordering, vendors, and Dentira
• 📊 Analyze non-formulary trends to identify root causes and reduce escalations
• 🤝 Partner with Regional Managers & Directors to resolve operational challenges
• ✅ Support Dentira adoption and Smile Trusted alignment across clinics

**🤝 **Vendor Management (National)

• Maintain and update the approved vendor list
• 🎓 Support Clinical Education initiatives (events, materials, coordination)
• 🔄 Manage vendor backorders and pricing discrepancies
• 🌎 Support U.S. vendor ordering via CARM (compliance & accuracy)

**🛠️ **Equipment Tracking & Lifecycle

• Maintain centralized equipment records (assets, lifecycle, warranty)
• 📈 Provide insights to support maintenance planning & capital decisions

**💻 **Dentira Implementation & Onboarding

• Lead Dentira onboarding for clinics, Office Managers, and leadership
• ⚙️ Configure vendors and ensure alignment with sourcing strategy
• 📋 Standardize onboarding frameworks for consistent rollout
• 📊 Drive compliance, formulary alignment, and system utilization

**📊 **Dentira Support, Reporting & Maintenance

• Support ongoing system adoption and stakeholder engagement
• 📈 Improve onboarding processes and reporting frameworks
• 🔍 Ensure data accuracy and continuous system optimization

🎓 Education & Qualifications

• Bachelor’s in Business, Supply Chain, or related field
• 2–3 years’ experience in operations, procurement, healthcare, or multi-site environments
• 💡 Experience with ordering platforms (Dentira or similar) is an asset

🧠 Required Skills & Abilities

• 📊 Advanced Excel skills (pivot tables, lookups, data analysis)
• 🗣️ Strong communication & stakeholder management
• 🎯 Highly organized, able to manage multiple priorities
• 🔍 Detail-oriented with a process-driven mindset
• ⚡ Quick learner with strong system navigation skills

🏢 Who We Are123Dentist is one of Canada’s largest and fastest-growing dental support organizations 🇨🇦 With 450+ clinics and 8,000+ team members, we’re united by one mission: 👉 To make Canadians smile 😁 We provide the non-clinical backbone (HR, Marketing, Finance, Operations, Procurement) so clinics can focus on what matters most—their patients 🦷 🌐 Learn more: 123dentist.com

• 🟢 Open role for an existing vacancy
• 🙏 We thank all applicants; only those selected will be contacted